Thank you for shopping with WYRES. We value your satisfaction and aim to provide high-quality hair products. If you’re not completely satisfied with your purchase, we’re here to help.

Returns

  • You may request a return within 7 days of receiving your order.
  • To be eligible for a return, the item must be:
    • Unused and in its original condition.
    • In the original packaging (sealed and unopened).
  • Proof of purchase (receipt or order number) is required.

Non-Returnable Items

We do not accept returns for:

  • Opened or used products.
  • Items not purchased directly from WYRES official stores or channels.
  • Sale or promotional items (unless defective or damaged).

Refunds

  • Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
  • If approved, your refund will be processed to your original method of payment within 5-7 business days.

Damaged or Incorrect Items

If you receive a damaged, defective, or wrong item, please contact us within 48 hours of delivery with clear photos. We will replace the item or issue a refund.

Contact Us

For return requests or questions, please contact us via: 📩 Email: support@wyresph.com
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